Responsible Gaming

Gambling should be a form of entertainment only. It is not a way to earn income or solve financial problems. Always set a budget and time limit before playing, and never bet more than you can afford to lose.

Age Verification

You must be at least 18 years old, or the legal gambling age in your province or territory, to participate. In the Philippines, many licensed operators require players to be 21 or older. Always verify your age before creating an account or making a deposit using GCash or any payment method.

Warning Signs of Problem Gambling

If you or someone you know shows any of the following signs, it may be time to seek help:

• Chasing losses by betting more money to win back what was lost
• Hiding gambling activity from family or friends
• Lying about the time or money spent on gambling
• Borrowing money or selling possessions to gamble
• Neglecting work, school, or family responsibilities because of gambling
• Feeling restless or irritable when trying to cut down
• Gambling to escape stress, anxiety, or depression
• Being unable to stop or control gambling sessions

Self-Help Tools

Many gambling sites offer built-in tools to help you stay in control. Use these whenever available:

• Deposit limits – set a maximum amount you can deposit per day, week, or month
• Loss limits – cap the amount you are willing to lose
• Reality checks – receive reminders about how long you have been playing
• Session time limits – set a maximum duration for each gambling session
• Self-exclusion – block access to your account for a chosen period or permanently
• Cooling-off periods – take a short break from gambling without closing your account

You can also monitor your GCash transaction history regularly to track deposits and withdrawals to gambling sites.

Support Organizations

If gambling is no longer entertainment, reach out to these organizations. Help is free, confidential, and available in many languages.

Philippines

• PAGCOR Responsible Gaming Program – the Philippine Amusement and Gaming Corporation provides responsible gaming information and support for players in the Philippines.

United Kingdom

• GamCare – national provider of information, advice, and support for problem gambling
• GamStop – free self-exclusion service for UK-licensed gambling sites

Australia

• Gambling Help Online – 24/7 support and counselling for Australians

Canada

• Responsible Gambling Council – promotes safer gambling and provides resources for Canadians

United States

• National Council on Problem Gambling – operates the 1-800-GAMBLER helpline and other resources

Germany

• Bundeszentrale für gesundheitliche Aufklärung – provides health education and prevention services, including gambling-related help

If your country is not listed above, search for your national gambling support helpline or contact a local mental health provider.

Seek Help Now

Problem gambling can affect anyone. If you recognise any warning signs in yourself or someone you care about, do not wait. Reach out to a support organisation, use self-exclusion, or talk to someone you trust. Help is available, and recovery is possible.